Showing posts with label story. Show all posts
Showing posts with label story. Show all posts

Sunday, January 02, 2011

Waiting (Well) At Work (& Elsewhere) For What We Want

The last 2 years has put me through a difficult and edifying exercise in patience that has left me, well, more patient. I want to share it with you here as well as the list of lessons I learned in hope it will be helpful to you in your own trials of patience at work, as well as in other areas of your life.

In brief, I had a situation at my job where I deserved a promotion based on my performance relative to the requirements of my position, and I had been repeatedly passed over. Some of the reasons for this were known and others not but that is less the point than that at the end of the day, I was not promoted because, I believe, my maturity was more important than a promotion.

Its difficult to bear with not getting something you know you deserve. It hurt my ego, and in this case, my pocket. It was embarrassing on some levels (said my ego which is is embarrassed whenever its expectations are not met on its timetable). It was unfair on other levels (said my ego which is far from omniscient). I believe (and especially in retrospect) it is what was ordained for me though.

During this time of waiting, I persisted in working to understand why the promotion was delayed and doing those things required to obtain it. I was angry, and tempted to a poor attitude, but I was continually reminded by Psalms 75.6-7 that promotion comes not from the east or the west but from the Lord, by Jer. 29.11, that God knows the good plans He has for me, by Galatians 5.22-23 that the Fruit of the Spirit is patience and self-control (temperance), and by Romans 8.28 that all things work together for good. I am happy to say that recently my patience was rewarded with a promotion, and more importantly with the lessons below. Trust me when I tell you that the lessons are far more valuable than the promotion, though the promotion is not bad.

Lesson #1: God promotes, not our management (Psalms 75.6-7). I was angry with my management but was continually reminded that if there was anyone to be angry with it was God and that I should avoid the habit of being angry with people for situations that are ultimately out of their control but rather follow through with passionate detachment to do what I had been hired to do.

Lesson #2: Look to make longer term spiritual gains, when taking short term ego & material losses. In this case, I have gotten a result of a promotion but also another degree of spiritual maturity. In the short term, I lost money, but gained temperance, patience, perspective and a renewed confidence in God's plans for me.

Lesson #3: Align your story with God’s. Our wishes are not God’s command. So often we are frustrated by the story we tell ourselves about what we see of our situations. We forget that the story we tell is optional, either positive or negative, and that we never see the whole story. Sometimes waiting saves us from unseen grief and unwanted situations we cannot foresee. I found that telling myself a story of God’s benevolence and protection, rather than neglect and unfairness, helped during my wait. If we believe God loves us, we have to then work at telling loving stories to ourselves and others. We have to align our stories with God’s Word and not with our ego.

Lesson #4: Longer waits yield greater appreciation and maturity. Enough said.

Lesson #5: Behaving wisely while waiting provides advantage. Such wise behavior is credited to David in 1 Samuel 18.14 and a good model for us to study and imitate. When David was not getting what he wanted from Saul, he conducted himself in a manner which maintained goodwill and which God use to turn the king’s heart his way (Proverbs 21.1). We create the same effect when we do the same. Doing this yielded the result I wanted and an improved relationship with my management, I am happy to say.

Lesson #6: Make good with what we have versus what we desire. Luke 16.10-12 says that if we cannot handle a little, how will we handle a lot. So often we desire more money, status, titles, responsibility, etc., but are not handling what we have as well and gratefully as we could. I believe that waiting, challenges us to make better use of what we already have. In these cases, it is good to take stock of what we have, being more grateful for it, and making the most of it.

When in the midst of waiting these lessons were not apparent to me. It is mostly after the fact that they have occurred to me. I hope they are helpful to you in whatever situation you are waiting, whether at work, at home, in some relationship or otherwise.

Tuesday, September 01, 2009

The Price is Not Too High, the Value is Too Low

In a world of "Everyday Low Prices" when the goal is to assure that every transaction is a bargain, like with anything, we can take this to an extreme where we transact for bargains that ultimately deliver shallow and inadequate value. In our work, we are all required to convince someone to purchase something of value from us (time, knowledge, contacts, outcome) at some price (salary/wages, fees, attention, membership). These are the elements of transaction. As you know, much haggling occurs in the transactional process as we weigh and negotiate to assure the lowest price for the highest corresponding value. We err when we allow these negotiations to focus too much on price (the more tangible and quantifiable element) rather than value.

The utterance, "that price is too high" is frequent but the fact is that people pay whatever price is asked for what they value and sometimes they will pay extra and brag that they did so; just look at military, legal services and luxury goods transactions. This "price too high" utterance is sweet in the mouth but bitter in the ear. When encountered, our opportunity is to detect and devise value propositions that warrant the price. Note that often the price does not have to change as much as the perception of the value being offered for that price. Unfortunately, we do not instinctively go for the "value build" because of its greater difficulty versus price lowering. We miss the point that the difficult has the advantage of not being easily imitated and by getting good at value building, we gain a significant competitive advantage in all we do.

When faced with the response, "the price is too high", whether we are talking about money, time or the risk of being trusted to get a job done, it behooves us to think first about what value justified the price, and if we have articulated this value thoroughly and compellingly enough. Such thinking better connects us with the valuable outcomes of our work taking us beyond a task to a valuable outcomes orientation. This is critical in an age where employers are more readily hiring for outcomes than for the completion of tasks. When developing your "value build" story, think not only in terms of what value is gained if your price is paid but also what is lost if the price is not paid. When articulating value, also remember there is more to it than money made or saved. There is time saved, service levels guaranteed, knowledge and experience levels leveraged, relationships gained, repaired and sustained, processes made more efficient, downtime reduced, projects well managed, etc.. Build value on as many dimensions as possible in order to warrant as high a price as possible.

So, let's begin to practice this different approach of looking for the "value build" when asking for others' investment in our work.

Thanks in advance for comments and further insights on this topic.

Sunday, April 12, 2009

Knowing & Telling Your Value Story

This blog post has relocated to a book, The WiseWorking Handbook. Please visit it there.  

Please purchase a copy at Balboa Press (http://bit.ly/1wfqwBU). 

For signed copies, reach me at craig@wiseworking.com

Thanks in advance for reading the book and spreading the word about it.

Finally, please rate it at Amazon.comBN.comGoodReads.com, and other websites where books are sold and reviewed. 



What readers are saying:

"The WiseWorking Handbook is written in a down to earth, engaging style.” - Bud Bulanich

"Get this book. Read it. Keep it handy for when you need a little inspiration or some solid advice on how to work wisely and increase your value at work.” - Bud Bulanich

Wednesday, June 06, 2007

Telling Response-able Stories

This blog post has relocated to a book, The WiseWorking Handbook. Please visit it there.  

Please purchase a copy at Balboa Press (http://bit.ly/1wfqwBU). 

For signed copies, reach me at craig@wiseworking.com

Thanks in advance for reading the book and spreading the word about it.

Finally, please rate it at Amazon.comBN.comGoodReads.com, and other websites where books are sold and reviewed. 



What readers are saying:

"The WiseWorking Handbook is written in a down to earth, engaging style.” - Bud Bulanich

"Get this book. Read it. Keep it handy for when you need a little inspiration or some solid advice on how to work wisely and increase your value at work.” - Bud Bulanich